Effective Date: 13 June, 2025
At The EmpowerBox, we’re committed to providing high-quality, empowering digital products that help you learn, grow, and take action. Because our offerings are entirely digital and accessible instantly, we’ve outlined our refund policy below to set clear expectations.
1. Digital Product Nature
All products sold on The EmpowerBox—including online courses and downloadable eBooks—are digital and non-tangible. Once purchased, access is granted immediately and cannot be reversed.
2. No Refunds
All sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed.
This policy exists because:
- Digital content is immediately accessible after purchase.
- We cannot revoke access or guarantee the product hasn’t been used or downloaded.
3. Exceptions (If Applicable)
Refunds may be considered only under the following exceptional circumstances:
- You were charged twice for the same product (duplicate payment).
- You experienced a technical issue that prevented access, and our support team was unable to resolve it.
- The product was misrepresented (e.g., wrong course delivered), and verified by our support team.
To request a refund under these conditions, please email us within 3 days of your purchase at support@theempowerbox.com with:
- Your full name
- Order number
- Reason for the refund request
We reserve the right to approve or deny any refund request at our sole discretion.
4. Product Previews
To help you make informed decisions, we provide clear product descriptions, previews, and outlines. If you’re unsure about a course or eBook, we encourage you to contact us before purchasing.
5. Contact
If you have questions about our refund policy or need support with your purchase, please reach out to us at: